Support

Write to us and we will reply within 24–48 hours: alejandro.tejedo@icloud.com

To speed things up, include your iPhone or iPad model, your iOS version and what you were doing when the problem appeared. We need no personal data: the app has no accounts.

Frequently asked questions

I paid and the predictions are still locked

After a purchase, the server takes a few seconds to activate access. If a match shows "Activating your subscription…", pull down to refresh; it usually resolves in under a minute. If not, use "Restore Purchases" in the Profile tab.

I switched iPhones and my subscription is gone

Open the app and tap Restore Purchases in the Profile tab (it is always visible). The subscription is tied to your Apple account, not to the device.

How to cancel the subscription

From the app: Profile > Manage subscription. Or system-wide: Settings > Apple Account > Subscriptions. Cancel at least 24 hours before the end of the period so it does not renew.

Refunds

Billing is handled by Apple. Request a refund at reportaproblem.apple.com with the Apple account you purchased with.

Deleting my data

The app has no accounts and stores almost no data (see the Privacy Policy). To delete the subscription state associated with your installation, write to the email above.